VIP Support

Phone. Email. Chat. Zoom.
We've got your back.

What would an all-in-one church growth platform be without VIP Support? If you have questions, let's chat. Get full access to ChurchSpring's website and software experts on any plan — we're ready to equip you with the tools you need for success and lend a helping hand along the way.

Phone
Email
Live chat
Zoom screen share
Contact support
Support stats
4 min
Avg. response time
Across all support channels
4.9 ★
Customer satisfaction
2,400+ verified reviews
24/7
Real humans
Every day of the year
How we help

Every way you need us

Phone

Talk directly with a ChurchSpring expert. No phone trees, no hold queues — a real person picks up. Available Monday–Friday, 8am–5pm Central.

Email

Send us your question any time. We respond same business day — often within the hour.

Live chat

Get answers instantly with our live chat. Average response time under 4 minutes.

Zoom screen share

Need hands-on help? Schedule a Zoom call and we will walk through it with you screen by screen.

What churches say

Chick-fil-A level service.

Don't take our word for it — here's what pastors and ministry leaders across the country have to say.

Amazing customer support! ChurchSpring has Chick-fil-A level customer service!

ST
Sean Townsend
Minister, Scripture Cathedral Ministries

Their instruction was extremely helpful. I love having this kind of support — haven't seen it anywhere else.

CW
Charles Westbrook
Pastor, Pelion Baptist Church

ChurchSpring Customer Support has been fabulous. Customer Happiness Specialists make Happy Customers.

BH
Brian Hays
Leader of Tech Ministry, Grace Church of Perry

Every time I have had a question or needed help I have received knowledgeable, friendly assistance. Outstanding support!

PM
Pastor Mike Reynolds
Senior Pastor, Crossroads Community Church

The support team is always quick to respond and goes above and beyond to make sure we are set up for success.

JM
Jennifer Morris
Office Administrator, Grace Fellowship

I am not very tech-savvy but the ChurchSpring team walked me through everything step by step. So patient and helpful!

DK
David Kim
Lead Pastor, New Life Church
FAQ
Common Questions
Have a question we haven't covered? Talk to a real human →
Yes — 100%. Every ChurchSpring plan includes full access to our VIP Support team at no extra cost. There are no support tiers, no paid add-ons, and no waiting for a higher-tier account.

Ready to experience VIP Support?

Start your 7-day free trial — no credit card required. Our team is standing by to help you get set up.