ChurchSpring
VIP Support

Phone. Email. Chat. Zoom.
We've got your back.

What would an all-in-one church growth platform be without VIP Support? If you have questions, let's chat. Get full access to ChurchSpring's website and software experts on any plan — we're ready to equip you with the tools you need for success and lend a helping hand along the way.

Phone
Email
Live chat
Zoom screen share
Knowledge Base
Contact support
Support stats
49 sec
Avg. chat response
Live chat, Mon–Fri
93%
Happiness score
Happiness Report
M–F
Live support hours
8am–5pm Central Time
How we help

Every way you need us

Phone

Talk directly with a ChurchSpring expert. No phone trees, no hold queues — a real person picks up. Available Monday–Friday, 8am–5pm Central.

Email

Send us your question any time. Average first response under 1 hour — often much faster.

Live chat

Get answers instantly with our live chat. Average response time 49 seconds.

Zoom screen share

Need hands-on help? Schedule a Zoom call and we will walk through it with you screen by screen.

Knowledge Base

Browse hundreds of articles, tutorials, and how-to videos at help.churchspring.com — available any time you need a quick answer.

What churches say

Chick-fil-A level service.

Don't take our word for it — here's what pastors and ministry leaders across the country have to say.

"Amazing customer support! ChurchSpring has Chick-fil-A level customer service!"
ST
Sean Townsend
Minister, Scripture Cathedral Ministries
"Their instruction was extremely helpful. I love having this kind of support — haven't seen it anywhere else."
CW
Charles Westbrook
Pastor, Pelion Baptist Church
"Customer service and the support team is above reproach."
HM
Harvey McReynolds
Pastor, Grow Faith Hope & Love Bible Church
"ChurchSpring has been so consistent to respond to our questions and concerns through their support department."
DA
Daniel Astuto
Pastor, Calvary Assembly of God
"If everyone's customer service was as good as ChurchSpring's, it would be a happier world!"
Laura White
Laura White
Admin, New Holland Baptist Church
"It is the solution my church needed!"
DD
Dr. Daryl Williams
Pastor, St. Paul at Oxon Hill
FAQ
Common Questions
Have a question we haven't covered? Talk to a real human →
Yes — 100%. Every ChurchSpring plan includes full access to our VIP Support team at no extra cost. There are no support tiers, no paid add-ons, and no waiting for a higher-tier account.

Ready to experience VIP Support?

Start your 7-day free trial — no credit card required. Our team is standing by to help you get set up.

Start Free TrialTalk to our team